Maintenance turnover is an inevitable part of any business, but in a year that challenged our healthcare system, the numbers for this industry are on the rise. According to the Bureau of Labor Statistics, the average annual turnover rate in the U.S. for 2022 was 73% in the healthcare and social assistance industry.* Our data suggests the turnover rate among maintenance departments in these industries could be even higher.

Turnover doesn’t just affect your bottom line – it disrupts your operations and can impact the quality of care your patients receive. A well-designed CMMS is the solution that can help prevent and manage the effects of turnover in your maintenance department.

What is a Computerized Maintenance Management System?

A Computerized Maintenance Management System (CMMS) is a healthcare maintenance management software solution that centralizes maintenance information to facilitate operations in any building. Many high-functioning facilities have adopted this approach to expedite everything from training and standardization to cross-departmental efficiency.

Discover the top 5 benefits a Computerized Maintenance Management System (CMMS) can bring to an organization just like yours.

Top 5 Benefits of Healthcare CMMS Software

1. Expands the healthcare maintenance labor pool

You want the best employees for your buildings, but it can be difficult finding the qualified help you need, especially in a field as nuanced as healthcare. You’ll be seeking maintenance professionals that know the ins and outs of such a demanding industry. However, candidates like this may not always be possible to find. While lacking some of the industry-specific knowledge, someone coming from an apartment or restaurant maintenance director position may still have the technical skills required to excel at this job.

With a CMMS, specific tasks, checklists, regulations, and language are pre-loaded to help new hires with any professional maintenance background get plugged in quickly. By accepting candidates from related industries, you greatly improve the size of your labor pool!

2. Helps new employees on-board maintenance activities faster

Much of the costs associated with new hires comes from training – in both time and dollars spent. Maintenance management for healthcare facilities can be improved with a CMMS. A CMMS contains all of your community’s crucial information in one convenient location, making it a centralized hub for important details, best practices and a robust training curriculum. Get your new employees up to speed and in the field faster by giving them easy access to the knowledge they need to succeed.

3. Enforces maintenance practices standardization

Your community runs a certain way, with processes and protocols in place to help you avoid citations, run more efficiently and save money. Ad hoc workflows and renegade workers threaten to sabotage those safeguards. A CMMS allows buildings to implement recurring tasks, streamline building walk-throughs, as well as assign and manage work orders.

4. Backs up industry-specific regulatory documentation, emergency procedures and safety protocols

It’s an unfortunate reality that maintenance directors don’t always leave on good terms. And when this is the case, the Life Safety binder, emergency procedures and safety protocols, Joint Commission Requirements, OSHA standards, facility blueprints, or other industry- and building-specific regulatory information could easily leave with them. Any binder that contains all the necessary paper documentation state surveyors  and regulatory inspectors could be lost. If it’s all you have, you’re out of luck. A CMMS allows you to keep a digitized backup of these documents so you can replace the binder quickly and with minimal effort.

5. Improves the relationship between administrator and maintenance

No one likes a micromanager, but sometimes it can feel like the only way for an administrator to get the answers they need. A CMMS eliminates much of the repetitive back-and-forth by keeping maintenance activities and information available at the click of a button or tap of the app. Was the monthly fire sprinkler test conducted? Check online. How many work orders were assigned today? Check online. A CMMS builds trust, frees up people to do their jobs and instills peace of mind that what needs to get done, gets done.

For more ways to improve your maintenance staff operations, view How to Improve Staff Efficiency and Effectiveness.

Want to improve your maintenance operations with a Healthcare CMMS?

The TELS® Platform CMMS works by giving you unparalleled control, efficiency and cost savings. Specifically designed for building management, this web-based solution helps you manage your building and conquer maintenance turnover with:

  • Customizable checklists of regulatory tasks to ensure anyone can pick up where someone else left off.
  • A robust on-demand training library to onboard new staff.
  • Best practices, turnover checklists and recurring tasks customizable for your building.
  • Electronic records of all documentation needed for surveys or inspections.
  • A centralized hub for both administration and maintenance to keep a pulse on operations.

TELS® has one low monthly fee for unlimited users to help streamline your buildings maintenance operations.

Contact us today or learn more about the TELS Platform CMMS.

*Table 16. Annual total separations rates by industry and region, not seasonally adjusted. (2023, March 08). Retrieved January 2, 2024, from