Calibration Program Generally. By signing the Agreement, Customer agrees to participate in the DS Calibration Services Program (“Program”), as further outlined herein.
Customer is required to place an order for calibration services each time such services are requested. If more than one Cardinal Health® Genius™ 2 thermometer (“thermometer”) requires calibration, multiple orders will be required.
After placing an order, Customer will be shipped a cleaned and calibrated thermometer. Customer is responsible for securely packaging its current thermometer and sending it to Direct Supply’s calibration center. The returned thermometer will be cleaned, calibrated, and entered into the pool of recalibrated thermometers. By participating in the Program, Customer acknowledges and agrees that it will not receive its original thermometer back.
Cardinal Health® Genius™ 2 thermometers require calibration every 25 weeks. DSI will email a courtesy reminder to Customer approximately 23 weeks after its last calibration. Customer is solely responsible for placing an order for calibration services to maintain compliance with the calibration schedule.
Eligible Products. Only Cardinal Health® Genius™ 2 thermometers are eligible for participation in the Program.
Return Period & Fees. Upon receipt of a calibrated thermometer, Customer is responsible for securely packaging its current thermometer (using the box provided) and sending it to Direct Supply’s calibration center within ten (10) days of receiving the calibrated thermometer. Failure to return the thermometer needing calibration will result in a $1000 replacement fee, which Customer agrees to pay within fifteen days’ of receipt of invoice, plus Customer’s removal from the Program. This clause shall survive termination or expiration of the Agreement.
Damaged Products. In the event Customer returns a thermometer that is damaged or unable to be calibrated, DSI will notify Customer. Customer will be provided the opportunity to purchase an alternative thermometer (e.g., Attendant thermometer) for future use. The damaged thermometer will not be returned to Customer.