Hear directly from a panel of senior living industry experts as they break down proven strategies to increase Net Operating Income. This engaging session explores real-world examples, data-driven insights, and actionable steps you can take to boost occupancy, reduce costs, and strengthen your community’s bottom line.
1. Introduction & agenda
Every decision counts when it comes to your bottom line. Join our experts as they share proven strategies like faster move-ins, certified beds, and smart technology that increase revenue, cut costs, and keep residents longer. Plus, hear real-world case studies you can put into action today. (6 minutes, 2 seconds)
2. Move-in readiness = higher occupancy
Discover why every vacant day is a revenue leak and how to plug it fast. Erin Berry will walk through practical strategies like standardized designs, quick-ship furniture, and coordinated staging to get units rent-ready sooner and occupancy rates climbing. (7 minutes, 47 seconds)
3. Appropriately certified beds = high rent potential
Think certification is just a compliance checkbox? Think again. Gaurie Rodman reframes it as a revenue amplifier, especially in Assisted Living and Memory Care. Learn how strategic planning can help you earn 15–20% higher rents and align your portfolio with market demands. (6 minutes, 12 seconds)
4. Resident Engagement = Better retention
How your spaces feel can impact how long residents stay. Erin Berry explores how thoughtful, engaging design can boost retention by 12% and referrals by 20%. From personalization to sensory-rich materials, find out how to design for emotional—and financial—return. (6 minutes, 11 seconds)
5. Energy efficiency = Lower costs & greater appeal
Energy costs are one of your most controllable expenses, and a key opportunity for differentiation. Rich S. shares how strategic upgrades like LED lighting and smart HVAC systems can reduce costs, support ESG goals, and attract today’s values-driven residents. (7 minutes, 12 seconds)
6. Smart technology = lower long-term costs
Technology isn’t just a convenience, it’s a cost-saving powerhouse. Gaurie Rodman highlights how IoT tools and predictive maintenance can save up to $130K annually across portfolios, extend asset life, and protect your NOI from costly surprises. (7 minutes, 19 seconds)
7. Compliance = preserved pricing power
Non-compliance does more than invite fines. It jeopardizes reputation, ratings, and rent. Rich S. outlines the costly risks and offers tools to maintain control, ensure safety, and sustain pricing power through consistent, proactive compliance strategies. (3 minutes, 5 seconds)
8. Case studies
Julia Currie facilitates a dynamic discussion of high-impact case studies, from occupancy boosts to six-figure savings. Hear how your peers implemented these levers successfully, what’s scalable, and how to prioritize similar strategies in your own communities. (19 minutes, 44 seconds)
9. Conclusions and Q&A
Close out with key takeaways and actionable next steps. Julia Currie recaps the framework and invites attendees to download the full whitepaper, sign up for expert outreach, and preview what’s next: deeper dives into inflation, tariffs, and capital planning. Then, join a live Q&A with our experts. (16 minutes, 42 seconds)
