Forum Annual Conference Schedule of Events

Event Schedule

Sunday, February 13

Monday, February 14

Tuesday, February 15

Wednesday, February 16

General Sessions

Mark Parkinson
President & CEO of AHCA/NCAL

Mark Parkinson became Kansas’ 45th Governor on April 28, 2009. Following his term as Governor in January 2011, he will assume the role of President and CEO of the American Health Care Association and National Center for Assisted Living – the national non-profit organization which represents assisted living, skilled nursing facilities, developmentally-disabled and sub-acute care providers.

Governor Parkinson has always had a passion for enhancing the lives of the elderly through first class elder care retirement facilities. One of his assisted living facilities received national recognition for design and his company was named as an outstanding business in Northeast Johnson County.

Come hear Mark’s outlook on our industry as he takes on this exciting new leadership role in Senior Living.

Jim Carroll
Futurist, Trends & Innovation Expert

Jim Carroll is one of the world’s leading international futurists and trends and innovation experts, providing strategic guidance and insight to some of most prestigious organizations in the world. He is recognized worldwide as a “thought leader” and authority on global trends; rapid business model change; business transformation in a period of economic uncertainly and the necessity for past-paced innovation. Currently, Speaker Wiki – the global encyclopedia of speakers – ranks him among the top 10 speakers in the world.

Jim is an author, columnist and consultant, with a focus on linking future trends to innovation and creativity. Business week named Jim as one of the four leading sources for insight on innovation and creativity. Jim has authored a number of books to include – "Ready, Set, Done: How to Innovate When Faster is the New Fast" and "What I learned From Frogs in Texas: Saving Your Skin with Forward Thinking Innovation."

Jim’s message at the Annual Conference will focus on the importance and speed of innovation necessary in our industry and our jobs. To meet the demands of our seniors in the United States, it will be important for us to implement new business models and provide innovative care options to seniors. How we approach our own jobs and positions will require fresh perspectives and new thinking in order to face the challenges of tomorrow. Let Jim’s ideas get you started on your voyage to becoming an innovation leader.

Jimmy Anklesaria
Founder & CEO, Anklesaria Group

Jimmy Anklesaria, is the founder and CEO of The Anklesaria Group. He is the author of Supply Chain Cost Management – The Aim and Drive Process for Achieving Extraordinary Results and the co-author of Zero Base Pricing™: Achieving World-Class Competitiveness Through Reduced All in Costs. Jimmy also holds the international service mark/patent for the AIM & DRIVE^® process.

One of America’s most sought-after speakers on cost management, Jimmy conducts seminars and workshops around the world. He has a unique ability to provide practical solutions to complex business problems. He has been the keynote speaker and workshop leader for a number of organizations and companies, including the Institute of Supply Management (formerly NAPM).

Jimmy has taught graduate and undergradute level courses in Strategic Cost Management, Finance and Investments at the University of San Diego, where he has been named Outstanding Professor of the Year. He has also lectured in Strategic Cost Management at the Graduate School of Business at the University of Chicago and Arizona State University.

Jimmy believes the Senior Living industry is at a critical point in its evolution. For today’s providers, the challenge lies in not only complying with regulations to maintain care, but also doing so in a way that keeps total costs in check. Moreover, downward pressures on revenue from reimbursement reductions and lagging economic conditions have intensified the need for providers to control costs across facilities. What most providers need to recognize is that there is a direct relationship between supply chain management and their ability to provide quality patient care.

Bill Avery
Executive Vice President & General Manager, DSSI

Bill Avery joined Direct Supply in January 2009 as Senior Vice President and Chief Information Officer. In June of the same year, he took on additional leadership responsibility for Direct Supply DSSI to further grow and develop in our automated payables division and to enhance our customer experience. In December, Mr. Avery was promoted to Executive Vice President, responsible for the Direct Supply DSSI and TELS strategic business units and Corporate Information Services shared services group.

Prior to joining Direct Supply, Mr. Avery was the Vice President and Chief Information Officer for Brunswick Corporation, responsible for all aspects of Brunswick’s global information technology. He also served as Vice President of Information Services for the Life Fitness division of Brunswick Corporation.

Mr. Avery was also director of research and development for Dynatec, a provider of sales forces automation tools, where he participated in the development and implementation of that company’s product portfolio. Before Dynatec, he was Manager, Applications Software Development for Planmetrics, where he developed economic simulation tools for the natural gas and electric utility industries.

Mr. Avery holds a bachelor’s of arts in business administration from Lewis University and an MBA from the University of Illinois at Chicago.

Bob Hillis
President & CEO, Direct Supply

Bob is the founder of Direct Supply, one of the nation’s largest providers to healthcare networks. An engineer turned marketer, he is a visionary who built the nation’s first true “virtual distributor” in 1985. That company, now known as Direct Supply Equipment, is the largest supplier of equipment to Senior Living in America. It supplies nearly 17,000 institutions with over 500,000 products, with no inventory.

In 1993, Bob took the virtual concept to a new and then revolutionary idea – the Internet. He formed DSSI, the nation’s first healthcare eCommerce network. Today, DSSI is the world’s 14th largest eBusiness, operating the largest virtual private network in healthcare. Over 2,500 suppliers and 9,000 healthcare institutions conduct the buying and selling of over 3,000,000 products on DSSI.

Bob is also the Founder and Chairman of the Alliance Partners, a group of healthcare suppliers who support The Alliance for Quality Home Nursing Care, a group of the 14 largest Senior Living operators. He also chairs the Strategic Policy Group in Washington D.C., composed of the Alliance, AHCA and AAHSA. Bob has been very active on the political scene representing the Senior Living profession in Washington with the White House, HHS, CMS, Congress and public policy groups throughout the nation.

The hallmark of Bob’s management style has been not to manage. His companies have run with no organization charts, almost no hierarchy, ownership for every employee and an “open book” style of management since the first company was formed almost 25 years ago. Well-known throughout the country as a “rebel leader,” Bob can’t stand to do it the regular way.

Bob grew up in Indiana, graduated from Rose-Hulman Institute of Technology in 1969 with a bachelor’s degree in Mechanical Engineering and then earned an MBA from Indiana University in Bloomington. He received an honorary Doctorate in Engineering from the Milwaukee School of Engineering in 2007.

Tracks and Showcase

Track 1: Building Collaborative Relationships

Objective: Accomplish more with less by maximizing existing relationships. This track sets the groundwork to help you build more effective relationships with some of your most important partnerships – specifically focusing on the clinical team, executive management, food and non-food, distribution suppliers and manufacturers.

Sessions:

• Bringing Together Procurement Teams, Clinicians and Dieticians
  David Stordy, Golden Living
  Cindy Barnette, Medical Facilities of America
  Lisa Eckstein, SavaSeniorCare
  Tim Wade, Genesis HealthCare
  Irene Fleshner, Direct Supply
  
  Procurement teams, clinicians and dieticians each have the same ultimate goals: staff happiness and achieving the best possible resident outcomes at the best possible value. But the benchmarks they aim for along the way can be very different. How do they align their priorities and reach their goals? Join us for a panel discussion on best practices of accountability, process and review from each team’s perspective.
• Leveraging Collaborative Supplier Relationships
  Jason Dobry, Sun Healthcare Group
  Jeff Patton, Brookdale Senior Living
  Brian Rouse, Direct Supply
  
  Collaborating with your supply chain partners to find end-to-end strategies is a win-win situation – and saves you money. Along with a panel discussion and open Q&A, you’ll hear from Direct Supply’s Vice President of Supply Chain as he demonstrates key strategies to capture efficiencies and cost savings by working closely with providers, manufacturers and distributors.
• Managing UP! How to Effectively Engage with an Executive team
  Mary Evans, Covenant Care
  Jason Hart, SavaSeniorCare
  Paula Brenn, Country Villa
  Jim Glensky, CERES Strategies
  John Hooyman, DSSI
  
  Procurement teams are often tasked with achieving organizational goals while helping communities reach individual benchmarks. We will examine ways to align priorities with organizational leadership to help achieve higher and higher benchmarks for the business. This panel discussion focuses on the best practices of accountability, process and review from each party’s perspective.

Track 2: Innovations in Supply Chain Management

Objective: Healthcare reform, real estate, economy – today’s uncertainties make the need to find innovative ways of managing your supply chain as imperative as ever. This track presents cutting-edge ideas and new ways of thinking that question the status quo and deliver immediate results to your bottom line. Think vendor aggregation, mobile work force, the dining experience and the balance scorecard.

Sessions:

• Local Service Aggregation
  Jason Dobry, Sun Healthcare Group
  Scott Tucker, Sun Healthcare Group
  Shawn Ryan, Environmental Design
  John Walter, Direct Supply
  
  Spending on local services can be difficult to control – but solutions exist. Hear your peers identify key challenges in sourcing services at the local level and learn about a new concept to give you visibility and influence over these spend categories you struggle to control today.
• Manage Mobile Workforce Spend
  Greg Harper, Runzheimer International
  
  Mobile workforces do add flexibility, but not without cost. Join us as we discuss ways to successfully manage and reduce spend associated with mobile workforces, including travel, entertainment, fleet, fuel cost, and employee relocation.
• Transforming the Dining Experience
  Lisa Eckstein, SavaSeniorCare
  Cheryl Korbuly, Stonegate Senior Care
  Antoinette Holford, Stonegate Senior Care
  Ellen Butler, Sun Healthcare Group
  Meagan Pollak, DSSI
  
  In many ways, dining is the crux of the resident experience. Learn how three organizations have transformed their dining programs to improve resident satisfaction, and how this type of change can adapt to resource availability and provide residents the opportunity to exercise their voice for a positive impact on your organization.
• Balance Score Card! The Win-Win Strategy
  Chris Adams, Lagasse
  
  Sourcing doesn’t need to be contentious. In fact, the best business relationships are built on collaboration. Learn how Lagasse used the Balanced Score Card to create winwin relationships with their suppliers, and how you can apply these to build aligned and collaborative relationships with your suppliers.

Track 3: Professional Education & Development

Objective: Building a broader knowledge base for the supply chain professional. Topics in this track offer valuable insights for key supply chain management best practices and industry regulations while encouraging overall professional development. Highlights include MDS 3.0 and RUG-IV, food and commodity pricing, centralized purchasing, and GS1.

Sessions:

• Surviving MDS 3.0 and RUG-IV
  Irene Fleshner, Direct Supply
  
  Now that the implementation of the MDS 3.0/RUG-IV has happened, it is important to understand the key implications for your business. This presentation will provide an overview of these new regulations, the potential impact on your business and steps to take for maximum success.
• Food and Commodity Pricing: Insights from an Expert
  Karl Skold, Westside Economics LLC
  
  Food and commodity prices are a dynamic dimension of your spend. Hear our expert’s perspective on the direction of these changing elements and the key considerations to help control costs and plan for the future.
• Delivering the Benefits of Centralized Purchasing to the Community
  Kim Young, Fundamental Administrative Services
  Carrie Krajewski, Preferred Care Partners
  Lloyd Fossey, Avante Group
  Bryan Rolfs, DSSI
  
  Centralized purchasing brings incredible savings to an organization – but communicating that value can be a challenge. Join us as we discuss the methods you can use to communicate the value of centralized procurement to your communities and how to effectively manage the “top-down” communication for maximum impact.
• The Language of Business: GS1, GLN and GTIN
  John Roberts, GS1
  
  GS1 healthcare standards can improve product identification, traceability and synchronization. Join us for a discussion on what these standards are and how they can provide greater insight into spend and drive supply chain costs down.

DSSI Showcase

As a valued attendee, here is your chance to see first-hand the features of DSSI and what it means for you. Stop by any of our six 20-minute knowledge huddles in the Hill Country Foyer for an informal but engaging overview of DSSI system features – with interactive kiosks. Be sure to bring your Showcase card to be punched for the prize drawing!

Interactive Kiosks:

• Our interactive kiosks will be open during all breaks, meals and after track sessions both Tuesday and Wednesday in the Hill Country Foyer. Stop by for an exciting firsthand experience of featured DSSI functionalities.

Knowledge Huddles:

• Reporting and Analytics
  Hear tips and best practices around the use of DSSI’s various reporting tools, enabling you to drive stronger compliance and make data-based spend management decisions.
• Managing Food Spend through Order Guide Management (OGM)
  Join us for a look into the best way to manage the discontinued process, dive into some of the most-requested specialty reports and learn how to efficiently navigate around the OGM tool using some convenient easy-to-use shortcuts.
• Payables Automation
  Achieve 100% invoice automation through DSSI. Come and see that it’s not only possible, but how it happened. Achieve 100% invoice automation through DSSI. Come and see that it’s not only possible, but arm your procurement team with the insight necessary to bring more savings opportunities to your organization.
• Supply Chain & Spend Management
  Review the recent changes made and discover how to use the DSSI Supplier Spotlight to identify new categories to automate.
• Implementing Budget Control
  Discover why DSSI Budget Control may be easier to implement than you think – and well worth the effort! Learn how to best track performance against existing budgets by empowering users to make informed decisions prior to placing an order.
• Information Sharing & Application
  Now that you’ve attended the Conference, we want you to get the most out of your experience. Stop by for some tips to maximize your time here, and how to apply newfound knowledge back at the office.